What Works

Are we are making a difference?  How can we do better?

These questions are always relevant to people working in the Tangata Whenua Community and Voluntary sector, at a time when organisations face significant pressure to show results.

“What Works”will support people working in the sector to better understand the impact of their work and pour learning into day-to-day practices.  It will help groups to identify their outcomes, evidence their outcomes, and share the learnings arising from their outcomes.  ‘What Works’ will promote a continuously learning and continuously improving sector.

The Team

What Works - Te Roopu Whakahaere

Members of the What Works team pictured (left to right) Pānapa Ehau, Jan Hinde, Marie Farquhar, Tui Warmenhoven, Manu Caddie, pictured in Ruatoria January 28th 2015

View the Content Developer Biographies

Why we initiated this project?

“Organisations are experiencing significant pressure to provide evidence of the impact they are having.”

This is one of the messages came through loud and clear at our Community Dialogues in sixteen centres around Aotearoa between November 2012 and 2013.  Responding to this feedback, Community Research commissioned a background paper to explore what options existed to support these needs, and talked with stakeholders around the country.


View the consultation document : Designing a Programme to Support Nonprofits Identifying, Understanding and Reporting on their Effectiveness and Results, Community Solutions (August 2013) here

View the report on consultation meetings

The What Works Project

Supported by the Ministry of Social Development, What Works will include:

  • The What Works Website – new web-based collection of resources
  • Training via webinars, workshops and hui
  • Advocacy and awareness-raising, and
  • Exploring establishment of peer-learning networks.

“What Works” will incorporate Treaty-based and culturally-responsive approaches.