Over the last decade, government agencies, the community and voluntary sector,
and academics have all noted the changes, difficulties, and tensions being
caused by government policies and processes surrounding social
service provision. In recent years government processes for buying
social and health services have undergone considerable change,
change evident in ‘Investing in Services for Outcomes’, the ‘Vulnerable
Children and Children’s Action Plan’, and more recently in the work of
the Productivity Commission. While government policy on the one hand
acknowledges the significance of the community and voluntary sectors’
local connections and infrastructural strength (Treasury 2013), on the other hand
the ever increasing targeting of social services and government funding processes
ignore the ‘added value’ of community providers.
This research unpacks the nature of the contribution of community and voluntary
sector providers in New Zealand and evaluates the importance that their unique
contribution should play in government decisions about purchasing of social services.
Our research shows that the value delivered by the community and voluntary sector
(their ‘added value’) precedes and goes well beyond what they are contracted to do
by government. This ‘community value’ – a term better reflecting the kaupapa of
the sector and what it delivers – is only possible because of the characteristics and
infrastructures that are developed and reproduced in the community and voluntary
sector, their ‘organisational specific capital’ in the words of Treasury. Government
policies and funding models which undermine the characteristics and infrastructure
of the community and voluntary sector will jeopardise the overall contribution of the
sector to individuals, communities, the government, and society as a whole.
- Citation: 'Outcomes Plus’ (Neilson, Sedgwick & Grey) published 2015, New Zealand Council of Christian Social Services.
- Creative Commons: Attribution-NonCommercial-NoDerivatives CC BY-NC-ND
- Creator: New Zealand Council of Christian Social Services
- Language: English
- Year: 2013-05-01
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